Application Engineer – Aus $80,000
$80000 - $90000
We are in search of a level 2 engineer with experience in supporting bespoke web based applications to join a global business with a market leading customer experience team! The business have one of the biggest customer experience teams in Australia and can offer you a remarkable chance at gaining Genesys qualifications (which are currently in high demand) alongside experience in working with some of the most reputable/ recognisable professionals in contact centre and CX market!
The role is a level 2 support position that will see you helping customer solve queries and problems in relation to web based applications. You will escalate queries to 3rd level as and when required but work as a family/team to resolve incident requests, customer queries and take responsibility for keeping all parties (vendor and end user) updated.
The ideal candidate will be someone who has extensive experience in Linux and Windows operating environments. Java, C#, Python and Bash are all required skills! Specifically looking for those with hands on experience in the contact centre environments. If you have Genesys experience already then still come speak to me as we have a vast number of opportunities in search of these skills!
This isn’t just any ordinary support role , the business have some remarkable bespoke projects underway that can offer you the perfect chance at building on niche experiences as you have the option to get involved. In this instance they have a global automation project available which would look great on anyone’s CV! The business are big believers in uplifting talent and offers a scheme whereby each employee gets a nice little fund for you to use as and where you want to upskill so whether its technical, leadership or sales… the possibilities are endless!
There are two roles available and we are open to candidates based in Melb, Syd or Brisbane! To learn more about the opportunity, team, culture and progression opportunities please give Debbie a call on 04219 66295 ore send your CV to firstname.lastname@example.org for consideration.